Refund policy

30-day money-back guarantee

If Tiller Sync is not right for you, ask for a refund within 30 days of your first purchase or of any renewal, and you will get the full amount of that payment back. No questions asked.

How to ask

Our order process is conducted by our online reseller Paddle.com, the Merchant of Record for all our orders, and Paddle handles refunds. Use the link in your Paddle receipt email, or find your order at paddle.net. You can also email akagiuniverse@gmail.com and we will arrange it with Paddle.

Refunds go back to the original payment method. How long they take to appear depends on your bank or card provider.

After a refund

The refunded subscription ends. Your local vaults are not affected, and your cloud vaults stay downloadable for 30 days.

Cancelling

You can cancel a subscription at any time to stop the next renewal. Cancelling alone does not refund the current period; ask for a refund within 30 days if you want one.

The app

The Tiller app is free, so there is nothing to refund for it.

Your legal rights

This policy does not limit any rights you have under the consumer law of your country.